# AI customer service agent for WhatsApp | AgenticRelay > Answer customers in seconds, day and night, on WhatsApp, Instagram and web chat. Your AI employee books appointments and passes buyers to your team. Source: https://agenticrelay.app/ Your AI employee answers on WhatsApp, Instagram and your website in seconds, day and night. It books appointments and passes ready buyers to your team. ## Stop losing sales to slow replies. From $149 a month. Cancel anytime. ## Answers on WhatsApp, Instagram, Messenger, Telegram, Web chat, Voice. ## It answers like your best salesperson, at any hour of the day. Customers write when it suits them. Your AI employee quotes from your price list, books the slot and confirms it, with nobody on call. ## When customers wait, many buy somewhere else. **Without an AI employee** - Messages after 6 pm wait until tomorrow - Your team answers the same questions all day - Leads go cold while someone checks the calendar - Weekend inquiries pile up with no reply **With AgenticRelay** - Replies in seconds, at 2 am too - Your team only takes the conversations that close - The appointment gets booked inside the chat - Every inquiry gets an answer and a next step - **24/7**: Answers at night, on weekends and on holidays - **6**: Channels answered from one shared inbox - **Any**: Language your customer writes in - **0**: New hires needed to answer every chat You get more sales from the chats you already have, without hiring anyone. ## What your AI employee does in each conversation - **Answers on every channel**: Every channel feeds the same AI employee. It books appointments, saves leads and hands ready buyers to your team. - **Answers from your documents**: Upload your price list, catalog and FAQs once. It quotes from them in every chat. - **Books while it chats**: Finds a free slot on your Google Calendar and confirms it in the same conversation. - **Every sale, as it happens**: Bookings, new leads and handoffs arrive while you sleep. - **Answers in their language, wherever they are**: It replies in whatever language each customer writes in, day and night. WhatsApp runs on Meta's official Business Platform, and there is nothing for you to install or maintain. ## Go live in three steps. No code needed · Your team stays one click away 1. **Connect the channels your customers already use**: Link WhatsApp, Instagram, Messenger, Telegram, your website chat and voice. Every conversation lands in one shared inbox. 2. **Teach it with your documents and flows**: Upload price lists, policies and FAQs as PDF, Word, text or Markdown. Use the visual flow builder for bookings, quotes and handoffs. 3. **Go live and step in when it counts**: Your AI employee replies in seconds with your own information. When a customer needs a person, you take over from the inbox with the whole chat in front of you. ## Built for businesses that sell in chat. Pick your kind of business and see what your AI employee does all day. - **Clinics and salons**: Fill your calendar while you work. Answers prices, books and reschedules appointments, and sends reminders days ahead. - **Real estate**: Qualify buyers before you pick up the phone. Asks budget and area, shares matching listings and schedules the visit. - **Online stores**: Answer before they leave for a competitor. Checks stock, sizes, shipping and returns, then sends the buyer to checkout. - **Schools and courses**: Turn questions into enrollments. Answers schedules, prices and requirements in chat or by phone, then books the info call. - **Agencies**: Sell AI employees to your clients. One account with a separate AI employee for each client, each with its own documents and channels. ## See everything it handled while you were away. Open one report and know how your AI employee did: who wrote, what it solved and how happy each customer left. - See the countries your customers write from and spot where demand is growing. - Every chat gets an answer while the customer is still there, and every one is counted. - Watch your conversations grow and see how many your AI employee resolved on its own. - Resolution rate, Satisfaction (CSAT) ## How we protect your customers' data Your conversations, documents and credentials stay under your control. - **Your customers stay yours**: Credentials are encrypted, each workspace is isolated, and your conversations never train AI models. Roles, permissions and an activity log come with every plan. - **Delete your data whenever you want**: Delete your account and your workspaces from settings, or ask us to erase data tied to a connected channel. ## Costs less each day than one missed sale. Pick the AI model you trust. Your plan already includes credits every month. - **A day for your first AI employee on Starter**: Billed yearly, with 2 months free. Or $149 a month if you pay monthly. - AI model makers to choose from: OpenAI, Anthropic, Gemini, xAI, DeepSeek, Kimi, GLM, Perplexity - Voice providers built in: ElevenLabs, Cartesia, Deepgram ## Hire your first AI employee from $149 a month. One credit balance covers every reply, so you pay for the volume you actually handle. - **Starter** (For one business answering its first chats.): $149 / month (Billed monthly) · $124 / month (Billed $1,490 a year). 1 AI employee (Add more at $49/mo each), 5,000 credits every month, 1 team seat (Add more at $29/mo each), WhatsApp, Instagram, Messenger, Telegram and web chat, Shared inbox with human takeover. - **Growth** (For businesses that answer customers every day.): $249 / month (Billed monthly) · $208 / month (Billed $2,490 a year). 3 AI employees (Add more at $49/mo each), 15,000 credits every month, 3 team seats (Add more at $29/mo each), WhatsApp, Instagram, Messenger, Telegram and web chat, Shared inbox with human takeover, Voice replies. - **Scale** (For several AI employees and heavy volume.): $499 / month (Billed monthly) · $416 / month (Billed $4,990 a year). 5 AI employees (Add more at $49/mo each), 40,000 credits every month, 5 team seats (Add more at $29/mo each), WhatsApp, Instagram, Messenger, Telegram and web chat, Shared inbox with human takeover, Voice replies. - **Enterprise**: For bigger volume and security reviews. 2 months free. Every plan includes every channel, the shared inbox and your knowledge base. Cancel anytime from billing. ## Questions before you start. Straight answers on setup, channels, pricing and data. If something is missing, ask us. ### What does setup involve? Create your account, connect a channel and upload your documents, then test the AI employee in the playground before any customer talks to it. Web chat needs one embed on your site. See how it works for the full walkthrough. ### Can you set it up for us? Yes. With guided onboarding, our team sets up your workspace and the AI employees your company needs: channels connected, documents loaded, tone and handoff rules in place. It is a one-time fee of $200, and you get everything ready to answer customers. Book a demo to request it. ### Does it work with our WhatsApp number? Yes. It connects through Meta’s official WhatsApp Business Platform, so the number stays yours. Meta’s own rules still apply, including business verification and message templates outside the 24-hour window. ### Will customers know they’re talking to AI? You decide. Your AI employee replies in your tone, and you can turn on a disclosure line for each channel. ### What happens when it can’t answer? It hands the conversation to your team in the shared inbox with the full history, so nobody has to ask the customer twice. Anyone on your team can also step in and reply at any point. ### Which languages does it speak? It replies in the language your customer writes in. The dashboard and this site are available in English, Spanish and Portuguese. ### How do credits work? One balance pays for everything your AI employee does: each reply, each document search and each voice message it transcribes or speaks. Plan credits renew every month, and you can top up from $5 at any time. Compare plans and pricing. ### Is there a free trial? No. Every plan is paid from day one, and you can cancel anytime. Book a demo and we'll show you the AI employee answering from your own documents, so you can judge it before you subscribe. ### Can we cancel anytime? Yes, from your billing settings. Your plan stays active until the end of the period you already paid for. ### How is our data protected? Credentials are encrypted, each workspace is isolated and your content is not used to train AI models. Read more in the security section, our privacy policy and the sub-processor list. ### Can we delete our data? Yes. Delete your account and workspaces from settings, or ask us to erase the data tied to a connected channel. The data deletion page explains each step. ## Your next customer is writing right now. Make sure someone answers. From $149 a month. Cancel anytime. ## Company details AgenticRelay is operated by SoundsWire LLC. - Postal address: 30 N Gould St Ste N, Sheridan, WY 82801, US - Support: support@agenticrelay.app - Sales: sales@agenticrelay.app - Legal: legal@agenticrelay.app - Start now: https://platform.agenticrelay.app/sign-up