A Respond.io alternative: AgenticRelay vs Respond.io
Respond.io charges by plan, users, monthly active contacts and AI credits.
Prices and features as of .
In short
Respond.io lists AI Agents from its Growth plan at $199 a month ($159 billed yearly), with 10 users and 10,000 AI credits included. Extra users, contacts over the limit and extra credits cost more. AgenticRelay includes the AI employee on every plan from $149 a month, with seats and monthly credits. Respond.io covers more channels and calling.
- Choose Respond.io if you need TikTok, Viber or LINE, calling, or a mature team inbox with routing.
- Choose AgenticRelay if you want an AI employee that answers from your own documents and hands buyers to your team on WhatsApp, Instagram, Messenger, Telegram and web chat.
At a glance
| Compare | AgenticRelay | Respond.io |
|---|---|---|
| Pricing model | A monthly or yearly plan with a monthly credit balance. Seats and AI employees are part of the plan, and extra ones are add-ons. | Plan, users, monthly active contacts (MAC) and AI credits. Meta WhatsApp fees are extra. |
| Channels | WhatsApp, Instagram, Messenger, Telegram and web chat, on every plan. | WhatsApp, Instagram, Messenger, TikTok, Telegram, Viber, LINE and others, plus WhatsApp and VoIP calls. |
| AI | An AI employee that answers from your own documents, quotes from your price list, books on Google Calendar and hands ready-to-buy customers to your team with the full conversation. | AI Agents answer from approved sources (site, PDFs, Docs, CSV), qualify leads, book appointments, update the CRM and escalate to a human. HTTP requests to external systems need Advanced or Enterprise. AI Agents are not listed on Starter; they are included from Growth up, under fair use. |
| Trial | 7 days free on every plan. Card required, charged on day 8 unless you cancel. | 7 days, no card. |
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Source: respond.io/pricing, respond.io/ai-agents
Pricing
Respond.io lists AI Agents from Growth at $199/mo ($159/mo billed yearly). AgenticRelay starts at $149/mo and the AI employee is part of every plan.
| Plan | Monthly billing | Yearly billing, per month | Credits every month | AI employees | Team seats |
|---|---|---|---|---|---|
| Starter | $149/mo | $124/mo | 5,000 | 1 | 1 |
| Growth | $249/mo | $208/mo | 15,000 | 3 | 3 |
| Scale | $499/mo | $416/mo | 40,000 | 5 | 5 |
| Enterprise | Custom pricing | Custom pricing | Set for you | Unlimited | Set for you |
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Meta bills WhatsApp messaging fees directly to your WhatsApp Business account, under your own agreement with Meta. They are separate from your AgenticRelay plan.
| Plan | Price | Includes |
|---|---|---|
| Respond.io Starter | $99/mo · $79/mo billed yearly | 5 users |
| Respond.io Growth | $199/mo · $159/mo billed yearly | 10 users |
| Respond.io Advanced | $349/mo · $279/mo billed yearly | 10 users |
| Respond.io Enterprise | Custom pricing | – |
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Extra users cost $12, $20 and $24 a month across the three listed plans. Monthly active contacts over the limit cost $12 per 100 on Growth and $15 per 100 on Advanced.
AI credits are 5,000, 10,000 and 20,000 across the three listed plans, and 40,000 on Enterprise. Extra credits cost $15 per 1,000.
Source: respond.io/pricing, respond.io/ai-agents
See it answer from your own documents
Book a demo and we will show the AI employee answering from your price list and FAQs. Or create an account and connect a channel yourself.
Example: a team of 3
On AgenticRelay, a team of 3 fits Growth at $249/mo: 3 seats, 3 AI employees and 15,000 credits every month. Starter (1 AI employee, 5,000 credits) at $149/mo plus 2 extra seats at $29 each comes to $207/mo.
On Respond.io, a team of 3 fits Starter at $99/mo with 5 users, but AI Agents are not listed there. The first plan with AI Agents is Growth at $199/mo, with 10 users and 10,000 AI credits. For a team of 3 that is the lower total, while the AgenticRelay plan above also includes 3 AI employees and 15,000 credits a month.
Where Respond.io is stronger
- More channels: TikTok, Viber, LINE and others beyond the ones AgenticRelay covers.
- It supports calling, with WhatsApp and VoIP calls.
- It has a mature team inbox with routing.
- It includes more users: 5 or 10 per plan, against 1, 3 and 5 team seats on AgenticRelay.
When to choose AgenticRelay
- You want the AI employee in the price from the first plan, not a feature that starts at the second one.
- You sell on WhatsApp, Instagram, Messenger, Telegram and web chat, and do not need TikTok, Viber, LINE or calls.
- You prefer one credit balance to a bill built from users, monthly active contacts and AI credits.
Switching from Respond.io?
Guided onboarding is a one-time fee of $200. Our team sets up your workspace and your AI employees: channels connected, documents loaded, tone and handoff rules in place. Book a demo to request it.
Questions about AgenticRelay and Respond.io
Do Respond.io and AgenticRelay offer a free trial?
Respond.io offers a trial of 7 days with no card. AgenticRelay has a 7-day free trial on every plan, monthly or yearly. A card is required and nothing is charged during the trial. On day 8 we charge the plan price unless you cancel first, and you can cancel any time from billing settings.
How does Respond.io charge compared with AgenticRelay?
Respond.io prices by plan, users, monthly active contacts and AI credits. AI Agents start with the Growth plan at $199/mo. AgenticRelay is a monthly plan with a credit balance, with no fee per conversation or per outcome.
Who pays Meta's WhatsApp fees with AgenticRelay?
You do, through your own WhatsApp Business account. Meta bills those fees to you directly, and they are not part of your AgenticRelay plan.
Can my team take over a conversation in AgenticRelay?
Yes. AgenticRelay hands ready-to-buy customers to your team in one shared inbox, with the full conversation.
Which channels does AgenticRelay cover compared with Respond.io?
AgenticRelay covers WhatsApp, Instagram, Messenger, Telegram and web chat on every plan. Respond.io covers more channels, including TikTok, Viber and LINE. It also lists WhatsApp and VoIP calls.
Other comparisons
Start with your own channels
Create an account, connect a channel and upload your documents. Want to see it first? Book a demo and we will show you the AI employee answering from your own documents.
Sources
Every Respond.io fact on this page comes from these pages, read on October 31, 2026. Plans and prices change, so check the source before you decide.
Source: respond.io/pricing, respond.io/ai-agents